Thank you for visiting and shopping at tonalife.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Methods & Estimated Delivery Times
Next Day Air (UPS)
2nd Day Air (UPS)
FedEx Express Saver
* Next day air is available for orders with delivery addresses within the United States, Canada & Europe but NOT South America.
Shipment To P.O. Boxes Or APO/FPO Addresses?
Tonalife.com does NOT ship to P.O. boxes or APO/FPO addresses.
Shipment Confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping Policy
We ship to the USA Canada & Europe. If you have any issues with shipping to your location please contact us [email protected]
Customs, Duties & Taxes
Tonalife.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Tonalife.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for
returning your order.